Krome Technologies

Company History

Krome Technologies ( www.krome.co.uk) are a UK based technology consultancy, who support their customers' success through the selection, deployment and support of appropriate IT solutions.

Small business challenges

For many businesses, IT solutions are a large expenditure. As such, Krome need to ensure that their proposition remains attractive in the marketplace, which means offering credit, but they also need to ensure that they are only offering it appropriately, or else their own finances are at risk.

How do they use CreditHQ?

“We check every potential customer we come in touch with” which we do with a service that is ‘very competitively priced.”
— Alex Rogers, Finance Director

Alex Rogers, Finance Director of Krome states: “We check every potential customer who comes to our door to make sure we are offering credit or leasing appropriately. We try to do it as early in the process as possible so that our sales people know what they are able to offer.”

Having suffered in the past with customer non-payment, Alex mentions that the ‘simplicity of service makes checking easy’ and as they are monitoring hundreds of customers, they ‘get an email every week highlighting the credit risks.’

Krome have also in the past used the available debt collection tools, which, as Alex notes, “can be the prompt to get customers to pay their overdue invoices.”

Robert Drury, Head of Product at Ormsby Street says, “As one of our longest standing customers, we love hearing from people like Krome to help us understand where the challenges for small businesses are when it comes to getting control of your finances. It all goes towards helping the continuous improvement of our services.”